There was a good segment on Ryan Jespersen show yesterday called 'Are Malls Dead'.
According to the guests (Harvard professor), about 85% of malls are expected to be closed by 2025. (Power centres in trouble, too)
Give the segment a listen - it starts at 39:00.
Some interesting points.
To compete, stores and restaurants need to focus on experiences. Most department stores are in big trouble. Two bigger chains doing the best at creating 'the experience' are The Pottery Barn and Nordstroms. Stores need to do more than just provide a product, the model is moving fast to experiences.
More than 70% of all sales happens after 5pm - stores need to be open later for convenience.
While malls and power centres are dying, downtown and mainstreet shopping is surging in many US cities. The guest called Canadian cities ugly compared to European and American cities in terms of retails spaces, signage standards etc. That has to change. Retailers think of malls and strip malls as boring and want to be in downtowns and interesting streets/spaces.
One of the blindsides of online shopping is a more cumbersome return process - stores need to take advantage of that as well as the instant gratification of getting the product right then and there.