On Friday I had to call Transit Watch twice within an hour for two different situations at the top of stairs of Bay LRT on 104st south of Jasper.
1. 3 individuals smoking and blocking the stairs, definitely NOT transit users who would have made that passing very uncomfortable for actual users.
2. a guy totally out of his mind yelling at transit users and who the F knows what his motivation was, but I had to literally drag him out and away from trying to grab people.
It's unfortunate that these situations occur FAR too regularly in this (and other) spots and really would push casual users away from taking transit.
The good news is that for scenario #1 they showed up relatively quickly and kicked them out, but how at rush hour do we not have more officers doing this at main stations without having to call on a regular basis.
Alas.