I actually didn’t go this time! So I 100% need a vacation. My last vacation was supposed to be 3 weeks in Argentina, uruguay, and Brazil, but we had to come home after 5 days in Buenos Aires (Covid shit hit the fan basically when we landed in Houston on the way down ...March 2020 lol) Was picking up my husband this time. I wouldn’t actually do the drive to Calgary (although it was cheaper...in my younger days it would have been worth the 300 bucks). My point is that when you have something like an airport that doesn’t necessary NEED to focus on customer service, doesn’t mean they shouldn’t. This isn’t a one off. Before covid we would fly to Europe yearly and it’s always the same walk and wait. I’m just curious if anyone know why it’s so horrible? And my bigger point is that if someone from red deer has the option of choosing which airport to use, their experience should be important to the airport. Tonight we had staff basically say that they didn’t know what happened, they are looking for their boss, and maybe it was because they had 5 arrivals... which is pathetic if that’s the case lol.