News   Apr 03, 2020
 8.2K     3 
News   Apr 02, 2020
 9.4K     0 
News   Apr 02, 2020
 3.1K     0 

Arc Smart Fare System

Can they please just get rid of the annoying and useless tap off feature and stop making people pay a flat fee which discourages people from getting cards?
You don't need to tap off unless you're on a bus that leaves a city for the commuter fare. Since I now exclusively ride ETS, I never tap off.
 
You don't need to tap off unless you're on a bus that leaves a city for the commuter fare. Since I now exclusively ride ETS, I never tap off.
This is from their website today:

Always Tap On and Tap Off

Tapping off every single time is essential to ensuring you are charged the correct flat rate fare.


So, if this has changed recently then this should be updated. So confusing!
 
Tap off doesn’t matter within the city for fares.

Although if you’re a fan of the city making data informed decisions, you might see tapping off as a helpful way to provide data on trip starts/ends.

Nonetheless, it’s confusing how they’ve communicated (in guessing maybe because they don’t want to say you have to tap off, but they also don’t want you not to haha)
 
They will encourage us to tap off to be in that habit and I do tap off whenever possible although if the validator is broken I don't fret, but you absolutely don't need to tap off unless it'll save you money, ie. you're on a commuter bus but don't cross municipal borders.
 
Used the new validators today, such an improvement.

However, the validators at Stadium Station are STILL only in the middle of the platform. So if you are running to catch a train you either run to the middle of the platform and hope it doesn't leave or get on the train without paying. What idiot decided on that placement?!
 
Used the new validators today, such an improvement.

However, the validators at Stadium Station are STILL only in the middle of the platform. So if you are running to catch a train you either run to the middle of the platform and hope it doesn't leave or get on the train without paying. What idiot decided on that placement?!
North end of that station?
The south end where bus connections are made, there is certainly a validator right near the ramp onto the platform as can be seen here: https://www.google.ca/maps/@53.5593...try=ttu&g_ep=EgoyMDI0MTExOS4yIKXMDSoASAFQAw==
 

Back
Top