News   Apr 03, 2020
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Arc Smart Fare System

Seems like they only wait about an hour 45 minutes after tapping on now to assume you're off the vehicle and didn't tap off. Prior to this, the missing tap fare was charged the next time you boarded.

Between this and the increased tap speed, I do appreciate the behind the scenes work they've been quietly doing.
 
Oh my kid's school switch from paper monthly passes to loading passes on Arc Cards. $55 a month and my kid is using transit A LOT now so I got it. How it works is that even though his Arc card is on my account, Capital Region Partners is assigned as an agent who loads the pass on there. I had to add a little bit more money on there to close out May and they were also responsible for the Purse add. Then fare type while the pass is active is ETS EPSB Student June Pass rather than Arc Purse. I assume it's the same deal with UPass.
 
Sneak preview of the new ARC validators that will allow credit card payments:

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Can they please just get rid of the annoying and useless tap off feature and stop making people pay a flat fee which discourages people from getting cards?
You don't need to tap off unless you're on a bus that leaves a city for the commuter fare. Since I now exclusively ride ETS, I never tap off.
 
You don't need to tap off unless you're on a bus that leaves a city for the commuter fare. Since I now exclusively ride ETS, I never tap off.
This is from their website today:

Always Tap On and Tap Off

Tapping off every single time is essential to ensuring you are charged the correct flat rate fare.


So, if this has changed recently then this should be updated. So confusing!
 

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