IanO
Superstar
We must work to raise the bar.
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LRT Safety
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David A
Senior Member
Well first of all that would require more of a customer service mentality and more attention to detail, neither of which are ETS strengths.
I am downtown regularly and we know that messes like this do not magically appear, they are made by certain people who can often and randomly leave quite a mess.
So our cleaning people are like someone chasing after elephants with shovel and broom. It is not an easy task.
policyenthusiast
Senior Member
Not to mention, municipal custodial staff aren't paid to put themselves in dangerous situations. If someone is actively using drugs, a lady with a broom isn't going to mop underneath them.
MacLac
Senior Member
Maybe
Maybe they only work bankers hours? Not 24/7? If not 24/7 - they should
thommyjo
Senior Member
I think we need both high frequency schedules, but also highly responsive cleaning.
Do we not have cameras in all the entrances for the LRT? We should have a FT position for monitoring all LRT areas and triaging cleaning tasks to a team of cleaners in contact with them. Any higher priority cleaning gets bumped above of scheduled maintenance cleaning.
Shouldn’t be rocket science. Other cities have figured it out who also face our drug and homelessness issues.
Do we not have cameras in all the entrances for the LRT? We should have a FT position for monitoring all LRT areas and triaging cleaning tasks to a team of cleaners in contact with them. Any higher priority cleaning gets bumped above of scheduled maintenance cleaning.
Shouldn’t be rocket science. Other cities have figured it out who also face our drug and homelessness issues.
Edmcowboy11
Senior Member
Don't be ridiculous!! That means the city would use proven methods that work and are common sense. That's just insane.
CplKlinger
Senior Member
Around 70% of the time I'm in an underground LRT station, I see janitorial staff. The big problem is that there's a lot of ground for them to cover, and a lot of disorder that leads to this cleanliness issue. I'd love to see the city put more resources into this, but I think the first step is actually to increase peace officer resources so that they can do more proactive patrols, and cut down the disorder.
Regarding cameras, I got a peek inside the control centre recently, and it's not possible for them to monitor to that extent right now. They have three huge displays, and each display shows one or two dozen feeds. But they have ~7,000 cameras system-wide, between the stations, buses (newer buses have 3 cameras), etc.
thommyjo
Senior Member
Sounds like not enough staff and proper ratios/allocation to need then. Again, it’s just priorities. Have enough staff for the standards you’re aiming for.
As the saying goes, we’re perfectly designed for the results we’re currently getting…
Kosy123
Senior Member
I saw someone mention it on the Edmonton subreddit while lurking, but police and TPO presence has been pretty heavy in the LRT lately, especially in Churchill. I've seen multiple people stopped, apprehended or being ticketed over the last week. Hopefully it's consistent because pretty sure safety perception will be boosted if this keeps up.
thommyjo
Senior Member
Took the valley line yesterday and 3 shelters at 102at had 4+ drug users in them each. Why is there not a 24/7 police officer there???
Kosy123
Senior Member
102 seems to be the new hotspot tbh, Churchill hasn't had any issues but I'm sure we'll start seeing enforcement on the 102 Ave stop soon enough.
policyenthusiast
Senior Member
The gist is that cops can't do much more than give out tickets which won't get paid. Open air drug use doesn't generally result in jail time here.
trevorhayden
Active Member
It's called kettling, where Police concentrate unsightly activities to 1 derelict area.
Edmcowboy11
Senior Member
I wish that some of the downtown stations could be better integrated to it's neighboring businesses. I loved it when you entered or exited from some stations in Tokyo, in the area outside of the restricted (payment zone) the was simply CRUs continuous from concourse to adjacent retail spaces in other buildings..
The closest we have to this is in the Churchill station concourse. My vision for that pedway level would be a few CRUs in addition to all the current accesses to AGA, Winspear, Library, Citadel. A visible security office, and other amenities that would be conveniences to all the passengers passing through that area.
Oh yeah, and again I advocate for tap in and tap out gates, turnstiles to get to the train platforms. Time to eliminate open gates to the train platforms.
The closest we have to this is in the Churchill station concourse. My vision for that pedway level would be a few CRUs in addition to all the current accesses to AGA, Winspear, Library, Citadel. A visible security office, and other amenities that would be conveniences to all the passengers passing through that area.
Oh yeah, and again I advocate for tap in and tap out gates, turnstiles to get to the train platforms. Time to eliminate open gates to the train platforms.
MacLac
Senior Member
That would be wonderful to “Kettle” all of our homeless to 1 area of concentration…….Red Deer is a good start?