I get that we are not the hugesttourist destination, but frankly tourism is an afterthought by most people in this city (I include city council, businesses and others in this), despite the lip service often paid and that really only makes things much worse.
A number of people actually do come here for all kinds of reasons, and it would be good to have a variety of things for them to do while here beyond going to a big mall. I liked the Telus observation area and it is unfortunate we now have NOTHING.
It is probably true observation areas are not big money makers, but it would be beneficial for the city and if done in a creative way could probably operate at break even or better. For instance, it could be paired with a coffee shop, restaurant and/or bar and you could probably add in some gift shops for tourists.
It is not like all that space in the Stantec or Marriott buildings is occupied now, some is sitting empty and may be for some considerable time still, so they are making nothing on that right now.