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Edmonton Branding and Tourism strategy

Another comment that's not really about tourism, but I have nowhere else to put it: I was recently chatting with three of our Central and Northern European master's students who are enrolled in a professional dual-degree program comprising one year at a European institution and one year at a Canadian one. This was at a fancy dinner that was meant in large part to connect students with people in industry who could hire them in Alberta. I made an offhand remark to the effect of, "but I figure you all would rather go back to your home countries, so I suppose it doesn't matter as much to you." All three looked puzzled, and they explained that they'd all actually been considering staying on in Edmonton afterwards. I was a little stunned!

I think sometimes we need to see ourselves through the eyes of newcomers or visitors (and I say this as a relative newcomer myself) in order to shake our built-up negativity.
 
People who've lived their entire lives here sometimes don't realize how attractive this city is. It's a city of high incomes, a good chance of social mobility and a cultural environment that you can't find in a lot of other places in the world. Ask someone from the UK if they'd want our income levels and they'd do it in a heartbeat.

Like we have a ton of problems regarding sprawl, urbanism, public transport, walkability and connections with the outside world. But the great thing about Edmonton is that we're actively addressing it, in small and big ways. This isn't the Edmonton I moved to as a child decades ago.

I'm sick of the whining from some people tbh.
 
I think a lot of the time it is individuals that have not traveled much or at all that will complain the most about our city. If I have any complaints it's only because there are things that I see in other places that I would love to see here that would further enhance our city as a top-notch city. I for one could be considered a cheerleader for Edmondson I just always want to see the best.
 
I think sometimes we need to see ourselves through the eyes of newcomers or visitors (and I say this as a relative newcomer myself) in order to shake our built-up negativity.
Just short of two weeks in Edmonton were enough to convince my girlfriend, who'd never been to the city, that this is the place for us to settle when we manage to find out way there.

My city-hating boss, who grew up in the lower mainland and now lives in the Okanagan, talks about Edmonton as the only big city in Canada he wouldn't mind living in.

The cousin I have in San Diego visited last summer and was so positively surprised, full of compliments, especially about the River Valley, how much green we have, how it offers everything you'd expect from a big city while still having a slower and more enjoyable pace of life. Also had good things to say about our transit, especially when I explained to him how the VLW will connect many things.

Edmonton is a far more desirable place than most Edmontonian realize. I don't know if it is because very few people there travel a lot, or the "grass is always greener" mentality.
 
Edmonton is a far more desirable place than most Edmontonian realize. I don't know if it is because very few people there travel a lot, or the "grass is always greener" mentality.
I’ve met quite a few people from small towns in Southern Alberta, and it’s crazy how many of them say they’ve never been to Edmonton aside from a couple of times when they were kids to go visit the mall. Though one friend says he really wants to see the ice castles, so I guess he’ll be coming up this winter.
 
I’ve met quite a few people from small towns in Southern Alberta, and it’s crazy how many of them say they’ve never been to Edmonton aside from a couple of times when they were kids to go visit the mall. Though one friend says he really wants to see the ice castles, so I guess he’ll be coming up this winter.
Well, Alberta is a big province geographically especially from north to south, so there are probably also a lot of people in northern Alberta that rarely go to that other big city to the south of us.

For whatever reasons, Edmontonians are more self critical and are less boosters than many other places, which can be good if it leads to improvement. A lot of people here actually do travel to other places and do see where the grass is greener, but of course visitors often tend to avoid or not know about the less desirable parts of the places they visit. How many tourists linger in the east end of Vancouver?
 
Just short of two weeks in Edmonton were enough to convince my girlfriend, who'd never been to the city, that this is the place for us to settle when we manage to find out way there.

My city-hating boss, who grew up in the lower mainland and now lives in the Okanagan, talks about Edmonton as the only big city in Canada he wouldn't mind living in.

The cousin I have in San Diego visited last summer and was so positively surprised, full of compliments, especially about the River Valley, how much green we have, how it offers everything you'd expect from a big city while still having a slower and more enjoyable pace of life. Also had good things to say about our transit, especially when I explained to him how the VLW will connect many things.

Edmonton is a far more desirable place than most Edmontonian realize. I don't know if it is because very few people there travel a lot, or the "grass is always greener" mentality.
Thanks for that. I used to be such a huge Edmonton enthusiast but living downtown over the last few years has knocked me around quite a bit. We still love our condo and LOOOOVE being two streets away from the river valley, which makes walking and cycling amazing. It is a good place to live (and as someone who had lived away multiple times over the last few decades, a great place to come home to) but that's hard to remember when being constantly confronted by garbage, bendy zombies, and social unrest. It's been a hard job focusing on the positive, which is one reason I'm on here - seeing all the new development does help rebuild some of my old optimism.
 
^ I feel your pain @ADob , I have been doing the same "dance" for about 50 years...not kidding. I go through periods of complete hopelessness and then swing to periods of great optimism. I have this bi-polar, love/hate relationship with the core and our City in general. Nice place to live and raise a family but it could, and probably SHOULD, be so much better. Now in my retirement years, I have the time to (hopefully) make my own small mark on the City and help make it a better place to live. Hang in there!!
 
^ I feel your pain @ADob , I have been doing the same "dance" for about 50 years...not kidding. I go through periods of complete hopelessness and then swing to periods of great optimism. I have this bi-polar, love/hate relationship with the core and our City in general. Nice place to live and raise a family but it could, and probably SHOULD, be so much better. Now in my retirement years, I have the time to (hopefully) make my own small mark on the City and help make it a better place to live. Hang in there!!
Yes, having seen downtown Edmonton over many decades I would say from around 2008 to 2018 was around the best period for a long time and after that one of the worst.

I feel there is a recovery starting to happen, so perhaps we will even get to some general optimism again eventually, but the swings in recent years have been quite extreme.
 
Reposted from the Events/conferences thread


As Explore Edmonton brainstorms how to best use dedicated year-over-year funding, city council has offered $2.5 million in sponsorship money for a yet-to-be named major event the city is bidding on.

Following an in-camera session last Mionday, councillors voted 12-0, with Coun. Karen Principe absent, in favour of a motion decreeing “that a sponsorship agreement for the event as outlined in the community services report, if Edmonton is selected as the host city, for a sponsorship amount not to exceed a total of $2.5 million over three years, be approved, and the agreement be in form and content acceptable to the city manager,” and “that the community services report remain private until selection of candidate and/or host cities for the event is publicly announced.”

Tourism is big business for the city, so much so that council went against its stated goal to hold a property tax increase at 6.4 per cent just to ensure Explore Edmonton had $11 million in dedicated funding, bumping the tax increase to 6.9 per cent. But Mayor Andrew Knack says Edmontonians can expect to see $29 back into the economy for each dollar taxpayers put in.

If nothing else, Explore Edmonton is putting the city on the map. Longtime travel guide gurus at Lonely Planet named Edmonton as a top city in its 2025 “Best in Travel” list — placing the capital city alongside places such as Osaka, Japan; Genoa, Italy; and Toulouse, France.

That’s not the only high-profile lists Edmonton made recently. Burson International named the river city as the 22nd biggest sports city in the world, beating out Calgary, Toronto and Montreal. This puts the the city on par with world-record chasing Dubai, United Arab Emirates; global soccer Meccas such as Liverpool, Great Britain; Brisbane, Australia; and Mexico City, and baseball hubs Chicago and Boston, as well as Las Vegas.

Steady funding = Better results?​

Having stable year-over-year funding will allow Explore Edmonton to establish extended campaigns in lucrative markets such as Britain or the Netherlands, said Arlindo Gomes, vice-president of business development and venue management at Explore Edmonton.

“From a long-term planning perspective, it allows us to make investments that make for stronger outcomes,” he said, adding the agency is brainstorming ways to use the long-term funding effectively. “Ideas like city attraction passes we could promote to visitors, or the concept of a hop-on, hop-off transportation that can connect our various visitor experiences.

“We don’t want to go in just for one year, developing markets is a multi-year focus, so this core funding is really important to help us do that.”

Gomes said Explore Edmonton comes to its $29 out for every dollar put in by looking at the number of people drawn into the city for an event — anyone coming to the city needs accommodation, which means a hotel room — and food, which means restaurants. Gomes noted Explore Edmonton is limited in how much money it can track, so officials may be underestimating the economic windfall from Explore Edmonton’s work. He added in 2024 tourism brought in $2.5 billion, though he added Explore Edmonton could only take credit for $444 million.

Gomes noted while bigger profile items tend to get most of the spotlight, more targeted campaigns are also yielding economic fruit.

“We’re always pleased to host Volleyball Canada National Championships — that’s an event that brings over 10,000 youth to Edmonton. There’s over 42,000 overnight visitors that visit our city during that two weeks they’re usually here. Events like that have a huge impact on small business, hotels and restaurants.”

Not just a hockey town​

With the largest stretch of urban parkland in North America running through its centre, Edmonton stands out among its peers. A major draw for many to the city is the Ice District and the thrill of an Oilers game. During last year’s Stanley Cup run, more than 80,000 people stayed overnight in the city, bringing in excess of $266.7 million to the economy. Explore Edmonton used the opportunity for an advertising blitz in Florida, using billboards and social media to draw more than three million eyes towards the city. The “Our Time” campaign also draw eyes locally, with more than 100 businesses displaying posters.

But Edmonton isn’t just known for its cultural showcases and athletic contests — the city is also a culinary destination, voted in 2016 by readers of Conde Nast Traveler magazine as the eighth best place to get pizza in the entire world. Gomes also highlighted the city has more than 50 festivals every year and noted the city makes a fantastic base camp for excursions to the Rocky Mountains, Elk Island Park or the many lesser known jewels of the region such as the Tawatinaw Valley Ski Area or the Pembina River.

A huge factor in the city’s success in drawing tourists is its inclusive culture. Gomes noted a good chunk of those visiting Edmonton stem from the 2SLGBTQIA+ community. The city is also a popular destination for people interested in Indigenous cultures, hosting the International Indigenous Tourism Conference each February.

Building on Edmonton’s inclusiveness is good for business, he added, saying tourism is quite “frictionless” for the city while other jurisdictions such as the United States muse about charging foreigners to visit national parks and examining social media feeds.

“Edmonton is really well positioned to draw in visitors from the U.S.,” he said. “There’s a low barrier to come to our city — we’re a welcoming city. So I think that positions us well to seek visitors from both U.S. and European destinations.”

In addition to reaching out to potential tourists, Explore Edmonton is caretaker of the Edmonton Expo Centre and Edmonton Convention Centre. The organization is also behind major annual events such as K-Days and the Canadian Finals Rodeo.

ebowling@postmedia.com
 

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